Þarfir viðskiptavina
Customer needs
Okkur finnst mikilvægt að upplifun af vörunni sé jákvæð, því viljum við veita stuðning við notkun hennar ef viðskiptavinur óskar þess. Á Facebook-síðu Varðveislu eru leiðbeiningar um notkun ílátanna, þar sem einnig er hægt að ná sambandi við okkur með skilaboðum ef einhverjar spurningar vakna, hlekkir hér til hægri á síðunni.
We think it is important that the customer's experience with the product is positive, so we want to provide support for its use if the customer so requests. There will be instructions on how to use the containers on Varðveisla Facebook page, where you can also contact us by message if you have any questions, links on the right side of the page.
Product out of stock
If a product is out of stock, you can place an order by sending an email to: vardveisla@gmail.com, call or send a message to: 8980345
Product delivery
All orders are processed once payment has been received.
The customer can pick up the products at the studio in Súðarvogi 32, entrance from Kænuvogi, by agreement, delivery can take 1-3 working days.
If the customer wishes to have the product sent by post, he pays postage.
The product will then be mailed in 1-5 days.
Payment methods
- Transfers
Product return and refund
The buyer has 14 days to cancel the purchase, provided that he has not used the product and it is returned in good condition in its original packaging. The deadline begins when the product is delivered to the registered recipient. A receipt for the product purchase must be included. If you need to return a product, please send an e-mail to: vardveisla@gmail.com or call or send a message to: 8980345, before returning the product. The buyer sends us the product by post at his own expense.